February 2023
M T W T F S S
  1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28  

Why is it so Difficult to Give the Customer What They Paid For?

I just got off the phone with a customer service agent from American Airlines and even though I finally got what I asked for in the end I am quite upset. Here’s the deal:

I was flying from Seattle to Orlando by way of Dallas on May 30 for work and when I got to the […]